About me | Queenie Chao

💼 Work Experience

Fetch, Remote | November 2024 - August 2025

Maintained and troubleshot data pipelines, and managed Tableau and Grafana dashboards for AdTech tools, using SQL and DBT to investigate and identify the root cause of a $100M+ sales loss due to workflow issues
Led development of machine learning powered tools using Python and Streamlit to analyze offer performance, drive data-driven decisions, and enhance team efficiency through collaboration with sales and non-technical stakeholders
Collaborated with Analytics Engineers to improve pipeline architecture and implemented automated data quality alerts, reducing data bugs and errors by 50% through proactive issue detection and resolution

AtSquareone, Remote | August 2024 - November 2024

Analyzed a complex dataset of over 2.9 million rows of LCA-H1B public data using Python, and conducted data visualization to analyze living costs and disposable income
Developed interactive Tableau dashboards and performed data manipulation on H1B applications to identify title and industry trends, helping new graduate students tailor their strategies to achieve career goals

Microsoft, Seattle, WA | March 2024 - June 2024

Performed exploratory data analysis (EDA) on a dataset with over 520k rows using Python, employing data aggregation and K-Prototype clustering model to analyze customer engagement and revenue
Identified 4 distinct customer segments and recommended targeted strategies for Microsoft to enhance sales efficiency based on location and company size

Microsoft, Taipei, Taiwan | July 2022 - May 2023

Achieved a 10% reduction in potential costs and generated valuation reports by conducting YoY and sensitivity analysis on client salary data using Excel VBA
Conducted the 2022 Taiwan Retirement Survey among 358 companies to study the availability of the Retirement Supplementary Plan which is superior to the law; the report will be available to clients as a reference for market insight

ThunderCore, Taipei, Taiwan | November 2021 - June 2022

Achieved a 10% increase in Daily Active Users (DAU) by designing push notification strategies for the app, monitoring app data, and creating a dashboard for analysis
Designed FinTech products as a Product Owner, utilizing A/B testing and risk management, resulting in $530,000 in sales revenue and a 75% increase in Twitter followers
Organized a successful "Ask Me Anything" event on Discord, attracting over 200 participants, and created innovative promotional content to boost engagement
Leaded and collaborated with UI/UX designers to create guidelines for Help Center while updating apps during rebranding effort to give users a better experience and decreased the user complaint emails by 50%

HTM Material, Taichung, Taiwan | July 2021 - August 2021

Gathered market information about the passive components of Multilayer Ceramic Capacitor, and organized the key points of major companies’ financial reports and press releases to help the company better understand the passive components’ supply chain and market supply status
Translated official website into English, including chemical terminology, to facilitate the company’s expansion into overseas markets

University of Washington – Michael G. Foster School of Business, Seattle, WA | June 2023 - June 2024

GPA: 3.70/4.0
Relevant Courses: Data Management & SQL, Customer Analytics, Operations Research Data Analytics, Machine Learning Methods and AI, Spreadsheet Modeling
Extracurriculars: MSBA Student Ambassador

National Taipei University, New Taipei, Taiwan | September 2019 - June 2022

GPA: 3.82/4.0
Relevant Courses: Regression Analysis, Experiment Design, Applied Time Series, Linear Algebra, Introduction to Probability, Statistical Inference, Computer Programming, Sampling Survey
Extracurriculars: Transfer Students Association – Head of Event Planning

National Sun Yat-Sen University, Kaohsiung, Taiwan | September 2018 - June 2019

Tools

Analytial Skills